Support
Help with Studio AI, published by Better Life With Apps. If your question is not answered here, write to us — the address is at the bottom of the page.
Getting started
Studio AI turns phone photos of the products you sell into studio shots, lifestyle scenes, model shots and clean cutouts, and turns your product list into multi-page catalogs with prices and WhatsApp order links, as a PDF or as post-sized images.
- Add your products. Each product keeps its photos, name, price, previous price, code, category, description, details and stock. One phone photo is enough; add the back, a side, a close-up or the label and every shot is built from all of them.
- Make the photos sales-ready. Pick one of seven AI tools and, where the tool asks for one, a scene. The app shows a run's credit cost before you start.
- Build a catalog. Select products, pick a layout, a theme and a format, and add a cover and a how-to-order page with your contact details.
- Send it. Share the catalog as a PDF or as post-sized page images, or share one product as a post. Every product carries an Order on WhatsApp link.
There is no signup step. An account is created for you when you install the app, so you can start straight away.
Common questions
Can I make a product catalog on my phone?
Yes. Add your products with photos and prices, pick the ones you want and export a multi-page PDF, or post-sized page images for a carousel. The catalog is built on your phone.
How do customers order from a catalog?
Every product carries an Order on WhatsApp link to the number you enter, and the how-to-order page lists your phone, WhatsApp, Instagram, website, email and address. Post images print the WhatsApp number instead, because an image cannot carry a link.
Which photos work best?
One photo in even light on a plain surface is enough to start. Add up to three more angles, such as the back, a side, a close-up or the label, and every shot of that product is built from all of them.
Is the result a photo of my product?
No. The model redraws every pixel, so a result is a generated image of your product rather than a photograph of it, and it can differ from the item a buyer receives.
Will the logo and the label text be right?
Often not. Logos, label text, ingredient lists and small print are the first things to go wrong. Read every word on the packaging in each result before anyone else sees it.
Can I use these images in a shop listing or an advert?
You keep the rights to what you upload and to what the app generates from it. Whether a generated image is allowed in a particular listing or advert is a matter of the marketplace’s rules and your local advertising law, and some require an actual photograph of the goods, so check before you publish.
Where are my products and catalogs stored?
On your phone. Your product library, catalogs and business details are never sent to our servers; only the photos of a run you start are uploaded, to make the images. The privacy policy has the details.
What does it cost?
Catalogs are free to build; a free catalog carries a small “Made with Studio AI” line. Your first shots are free to try, as a badged preview with one image each. Studio Pro, weekly or yearly, gives up to four images a run, fresh credits every period and clean full-size images. The price is shown before you buy.
Subscriptions, cancelling and refunds
- Where you are billed. Paid plans are sold and billed by the Apple App Store or Google Play, not by us. The price and the renewal terms are shown on the purchase screen before you buy.
- Cancelling. On iOS: Settings → your Apple Account → Subscriptions. On Android: Play Store → Payments and subscriptions → Subscriptions. Cancelling stops the next renewal; you keep the plan until the period you paid for ends.
- Refunds. Ask the store. We do not hold your payment method and cannot refund you directly. We never see or store your card number.
- Restoring a purchase. If you have paid but the app does not show the plan, use the restore option on the purchase screen while signed in to the same store account you bought with.
When a generation fails or looks wrong
- Check your connection and try again — generation runs on our servers, so the app needs to reach them.
- Give the model more to work on: a sharper, better-lit photo, or a more specific description.
- Generate again. Output is probabilistic, so a second attempt with the same input can give a noticeably better result.
- Results are not guaranteed to be accurate. Product images are produced by an AI image model that redraws every pixel. A result is a generated image of your product, not a photograph of it, and it can differ from the item a customer receives. Logos, label text, ingredient lists and small print are frequently wrong. Compare every image with the real product before using it in a listing or an advert, and do not use a generated image where a marketplace or the law requires an actual photograph of the goods.
Account and data
- There is no signup. We do not ask for your name, and there is no password to lose; an email address is only ever optional, in the feedback form, if you want a reply. Your account is created anonymously from your installation of the app.
- Deleting your account. In the app, open Settings → Your data → Delete my data and confirm. If you can no longer open the app, write to privacy@blwapps.com. The deletion page explains what is removed, what is kept and what to put in your email.
- Your privacy rights. Access, correction, erasure, restriction, portability and objection — write to privacy@blwapps.com. The Privacy Policy has the detail.
- Where your data is. On a server we rent from Hetzner in Helsinki, Finland, inside the EU.
Contact
Write to support@blwapps.com. To get a useful answer faster, include:
- your device and its operating system version;
- the app version, from the app's settings screen;
- what you expected to happen and what happened instead, with a screenshot if you can.
For privacy and deletion requests, write to privacy@blwapps.com instead.
Legal
The Privacy Policy and the Terms of Use apply to your use of Studio AI.